How and for what purposes will your personal data be used?

QUINTA DA ROSA – VINHOS, S.A. uses the collected information to facilitate the process of reservation and room billing and client management as well as for historical and statistical purposes, legal obligations, service quality control and future contact. We will use the collected information to help match our products and services to our clients’ needs so that we can send information, promotions and prizes depending on the stay, through e-mail, SMS or telephone calls. This communication is about our products and it is not a legal or contractual obligation.

Who is responsible for this information?

QUINTA DA ROSA - VINHOS, S.A. is the responsible for this collected data that is processed by computer. To ensure the security of your data and maximum confidentiality, we treat the information you have provided to us in an absolutely confidential manner in accordance with our internal security and confidentiality policies and procedures.  We do not share your data with third parties for commercial purposes. Complaints can be lodged with the supervisory authority - Comissão Nacional de Protecção de Dados.

Who can I contact to access, rectify or delete my personal information?

Our customers and visitors have different privacy concerns and can at any time review, update and decide what type of data they wish to see stored. The person in charge of the data can be contacted directly by e-mail or by mail to QUINTA DA ROSA - VINHOS, SA | Zona Industrial de Paços, Lote 27, Sabrosa and you can ask for a copy of your details, withdrawal of consent, rectification, erasure, limitation, portability and opposition to the treatment of the same. The subsequent withdrawal of consent does not compromise the legality of the treatment performed on the basis of this consent.

How long is the data stored?

The personal details are kept until the end of their use, and will be erased one year from the last interaction of the customer with our services or hotel, or, as long as the customer benefits from a loyalty program, if a later date, and if applicable. There may be legal provisions requiring that personal data be kept for a minimum period of time.

I have read and accept the above terms and conditions, and expressly, unequivocally and authoritatively, authorize and consent to the processing of my personal data and authorize the sending of information and promotions about QUINTA DA ROSA - VINHOS, SA.